Privacy Policy
Twinstone Hats (“we”) operates the website located at https://twinstonehats.com (the “Website”). The Website includes, by definition, and this Privacy Policy applies to, the Website itself and any mobile app, web pages, interactive features, other applications, widgets, blogs, social networks, social network “tabs,” or other online or wireless offerings that link to this Privacy Policy, whether accessed via computer, mobile device or other technology, manner or means. We have created this Privacy Policy to inform you of our information collection, use, and sharing practices for this Website.
Please read this privacy policy carefully, and if you have any questions, please feel free to contact us. By visiting the Website, you consent to the collection and use of your personal information as outlined in the privacy policy.
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or another direct contact from you. Contact information is requested on various pages of this site, and Twinstone does not share, sell, or trade customer information, such as e-mail addresses, names, or telephone numbers. This information is used solely to contact the user in the future. We will not share your information with any third party outside of our organization other than as necessary to fulfill your request, e.g., to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Upon signing up for our newsletter, your information will not be used for any other purpose than to send e-mails regarding updates, offers, and events.
Users under the age of 13 may not submit information.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time: contact us via email at info@twinstonehats.com or use the form on the Contact page on our Website. You can request the following:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the Website, it is protected both online and offline. Whenever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Website.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately at info@twinstonehats.com.
Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in with a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. The usage of cookies is in no way linked to any personally identifiable information on our site. Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.
Sharing
We may use an outside shipping company to ship orders and a credit card processing company to bill users for goods and services. These companies do not retain, share, store, or use personally identifiable information for any secondary purposes beyond filling your order.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys and Contests
From time to time, our site requests information via surveys, contests, or ambassador applications. Participation in these surveys or contests is completely voluntary, and you may choose whether or not to participate. Therefore, you may disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, and age level). Contact information will be used to notify the winners and award prizes. Survey information will be used to monitor or improve the use and satisfaction of this site.
